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Questions about Becoming a MO HealthNet (Medicaid) Provider?

Navigating the MO HealthNet (Missouri Medicaid) enrollment process can be complex. To get started, visit the provider enrollment application.

Before reaching out for support, consider checking the Provider Enrollment Guide on the Missouri Medicaid Audit and Compliance (MMAC) Provider Enrollment webpage. The fastest way to find answers in the Guide is to check the Index or select your specific Provider Type.

If the Guide doesn't answer your question, use the information below to contact the right entity for your specific need:

  1. Help With a Current Application
    1. Before Submitting: For technical issues with saving, accessing, or submitting your online application, call the Provider Technical Help Desk at (573) 635-3559.
    2. After Submitting: For status updates or questions about required documentation after your application has been submitted, contact MMAC Provider Enrollment at MMAC.ProviderEnrollment@dss.mo.gov or call (833) 818-1183.
  2. Managed Care Credentialing
    1. To learn how to become credentialed to see MO HealthNet Managed Care participants, review the Managed Care Health Plans section within the Provider Enrollment Guide. The Guide also provides contact information for each health plan.

  3. Support for Active, Enrolled Providers

    Once you are fully enrolled as a MO HealthNet provider, use these resources for ongoing support:

    1. Billing, Claims, & Eligibility: Contact Provider Communications via eMOMED or call (833) 222-7916.
    2. Provider Training: Visit the Education and Training page for official tutorials and resources.