EVV Claims Validation – Non-Compliant Claims Will DENY Beginning April 1, 2026
Provider Types 26 and 28: Effective for dates of service April 1, 2026, and after, any claim for services that requires Electronic Visit Verification (EVV), will be denied if there is no matching visit in the EVV Aggregator Solution (EAS). This means that beginning with your April 24, 2026, check/deposit (which is for claims processed on the April 10, 2026, Remittance Advice), you will not receive payment for claims that are non-compliant with Electronic Visit Verification requirements.
The above change, effective April 1, 2026, applies to provider types 26 and 28 that provide personal care, advanced personal care, consumer-directed services, homemaker, chore, and respite authorized by the Department of Health and Senior Services, Division of Senior and Disability Services (DSDS)
For information regarding the EVV claims validation process, visit the EVV website. For questions or technical assistance, contact Ask.EVV@dss.mo.gov.
For additional resources refer to the Education and Training Resources page and/or sign up for a live webinar by accessing our Provider Training Calendar. Email MHD.Education@dss.mo.gov for more information.